Certification Process

• 1. Can everyone at my firm use the same CDX account?

  2. Do I need different CDX accounts for other organizations?

  3. How can I find the status of my Firm application?

  4. How can I find the status of my Individual application?

  5. How can I find the status of my Training Provider application?

  6. How do certified trainers submit training courses and student information?

  7. How do I become accredited as a Training Provider?

  8. How do I become certified for a lead abatement?

  9. How do I cancel a payment charged to my credit/debit card?

  10. How do I know my transaction will be secure?

  11. How do I submit an abatement notification?

  12. How do I verify that the fees are correct?

  13. How does my firm become Abatement Certified?

  14. How does my firm become RRP Certified?

  15. I accidentally submitted my application for the wrong certification?

  16. I clicked the submit, nothing happened and no error message?

  17. I didn't receive my firm certificate certification?

  18. I never receive a confirmation email after submitting my application?

  19. Mailing Electronic Signature Agreement due to an online identity failure?

  20. What is an ACH debit transaction?

  21. What is the difference between Abatement and RRP?

  22. Who is the attesting individual?